Frequent questions

FROM MADRID: Take the A3 and enter at Avda del Cid, going in the direction of Plaza España, which is perfectly sign posted, go in the direction of the train station until you reach the Hotel.

FROM BARCELONA: Follow Catalonia Avenue taking the entrance A7 , follow Avda Aragón and cross the Avenida Marqués del Turia, then turn right towards the train station and until you come to the hotel.

FROM ALICANTE. Entering from Avda Ausias March at the end of the avenue take a left, turn onto Avda Peris y Valero, cross the bridge and take the right c / San Vicente Martir until you reach the Plaza España and follow the signs from the train station to get to the Hotel.

The check-in time is from 13:00 pm and the check-out time is until 12:00 pm.

Yes, club zenit have the option of a late check out (14:00) provided on request and subject to availability of the hotel free of charge.

Absolutely. All the payment process by credit / debit card is through a tele banking system payment 4B which makes the transaction very safe. MasterCard, Visa, 4B, 4B, MasterCard, and American Express 4B Maestro cards are accepted.

Zenit Hotels respect your privacy and will not reveal any personal data. In the Legal Notice section this appears in the footer of every page where you can check the company registration and data required to meet the LSSI, Data Protection Act and Privacy and confidentiality commitments.

You can contact our hotel in Valencia, Zenit Valencia, calling +34 963 529 000 or Email valencia@zenithoteles.com.

If you have not received an e-mail response, please contact the hotel reservations department: +34 912 182 028.

Yes, we allow animals. Pet-friendly supplement: 25 euros per pet per night for domesticated pets up to 25 kg. Check conditions and excluded dates at reception.

For more information, you can contact our reservation center at +34 912 182 028.

When booking through our website for our hotel in valencia, Zenit Valencia, you can choose this option.

Our hotel is fully equipped with wi-fi in all rooms. This is a free service. You only have to ask for the password at the reception.

Yes, in our hotel in the center of Valencia cots are provided on request.

Yes, you can have a double or triple room with an extra bed. It is necessary to request this beforehand. If it is for an adult there is a charge, if it is for child under 12 it is free.

We have a number of rooms with double beds. Request it when making your reservation. Always subject to availability in Zenit Valencia, Valencia.

Yes, we have our own car park (on request) at our hotel in Valencia.

See special conditions for the use of spaces with an electric charger.

No, the Zenit Valencia hotel has no rooms for smokers.

Yes, upon request our hotel provides suitable rooms.

Yes, of course.

Yes, our hotel offers laundry services and dry cleaning.

Lost/forgotten items can be claimed 24 hours per day by contacting the Reception. Our staff will pass on the complaint to the appropriate department.

Yes. We have a variety of rooms with different capacities. For more information, please contact grupos@zenithoteles.com

Yes, we have breakfast for celiacs, you should put this in the comment you leave while making the reservation to ensure that the hotel makes sure to provide special bread and biscuits.

No restaurant service.

Special discounts, see the advantages of Club Zenit and register.

The hotel has a gym, free access for our guests, open from 7 am to 12 pm